Kansas City Laser-Like Lipo Policies
Understanding Your Commitment, Our Final-Sale Policy, and the Reasons Behind It
At Kansas City Laser-Like Lipo®, we understand that circumstances can change. Medical concerns may arise, work schedules may shift, families may relocate, financial circumstances may change, or someone may simply reconsider a decision they previously felt confident making.
We approach these conversations with compassion and respect. At the same time, we must consistently honor the membership agreements that each client reviews, accepts, and signs before purchasing services.
Please Commit Only When You Are Ready
We want every client to feel confident and comfortable before partnering with Kansas City Laser-Like Lipo®. During the consultation process, we encourage prospective clients to ask questions, review the program carefully, consider the financial commitment, speak with family members, and take time to think or pray about the decision when needed.
There is no pressure to make a commitment before you are ready.
However, once a client chooses to move forward, signs the membership agreement, and completes the purchase, the client is making a binding commitment to the selected package, program, membership, services, supplements, or products.
For this reason, all purchases are final, and refunds are not provided.
A Decision To Discontinue Is Not A Cancellation of The Purchase
A client always has the personal choice to discontinue participating in services. However, choosing not to continue does not cancel the original purchase, eliminate an outstanding payment obligation, or create an entitlement to a full or partial refund.
This applies whether the request is made:
Before the first scheduled service
After only a portion of the services have been completed
Near the end of a program
After all purchased services have been completed
After a change of mind or personal circumstances
The refund policy is based on the commitment made at the time of purchase, not solely on the number of appointments a client ultimately chooses to attend.
Why Purchases Are Final
When Kansas City Laser-Like Lipo® accepts a new client, we immediately begin committing resources to that client’s program.
Depending on the services purchased, this may include developing a service schedule, reserving appointment availability over several weeks, assigning staff and equipment time, completing administrative and financing processes, preparing client records, providing education or coaching, and limiting the remaining appointment availability offered to other prospective clients.
Clients commonly reserve multiple appointments in advance. Once those appointments have been placed on the schedule, they affect the availability presented to other current and prospective clients. Business, staffing, scheduling, and capacity decisions are made based on the commitments already accepted.
Even when appointments are later released, the opportunity to offer those original appointment times to another prospective client may no longer exist. Our company also incurs administrative, processing, financing, staffing, and operational expenses that may not be recoverable if a client later decides not to participate.
The final-sale policy allows us to:
Reserve appropriate appointment capacity for committed clients
Maintain adequate staffing and equipment availability
Offer promotional and package pricing based on a complete program commitment
Treat clients consistently and fairly
Protect the availability and quality of service provided to every client
Maintain stable business operations while honoring the commitments we have made
Our policy is not intended to be unkind or dismissive of difficult circumstances. It exists because Kansas City Laser-Like Lipo® also makes significant commitments when we accept a client into one of our programs.
Changes In Personal Circumstances
Medical issues, employment changes, work conflicts, financial hardship, transportation problems, family responsibilities, travel, relocation, dissatisfaction with scheduling preferences, changes in personal goals, or a change of heart do not automatically cancel a signed agreement or qualify a purchase for a refund.
When an unexpected situation occurs, clients are encouraged to contact our team. We will review the signed agreement and determine whether any option specifically provided within that agreement applies.
Any accommodation, credit, extension, or other exception must be permitted by the client’s agreement and approved by Kansas City Laser-Like Lipo® in writing. A conversation with a staff member does not modify the signed agreement unless the modification is documented and formally approved.
Medical Concerns
Kansas City Laser-Like Lipo® operates as a wellness center and not as a medical doctor’s office. Guidance provided by our health advisors, coaches, estheticians, or other staff is intended for general wellness purposes and is not a substitute for medical advice, diagnosis, or treatment.
Clients are responsible for consulting with their physician or another qualified medical professional regarding medical concerns and their ability to participate in services.
The development of a medical condition, a physician’s recommendation, a change in medication, pregnancy, surgery, or another health-related circumstance does not automatically create a right to a refund. Our team will review whether an option expressly permitted by the applicable signed agreement is available.
Relocation and Store Credit
If a client permanently relocates before completing purchased services, the client may submit a request for store credit for eligible unused services, subject to the terms of the signed agreement and approval by Kansas City Laser-Like Lipo®.
When applicable:
Store credit is based on the original amount actually paid.
Promotional pricing and discounts applied at the time of purchase remain part of the calculation.
Services already received may be valued at their full listed individual price.
Store credit is valid for no longer than three months from the original purchase date.
Store credit has no cash value and is not a refund.
Approval is not automatic and may require reasonable documentation of the relocation.
The relocation provision applies only when included in the client’s signed agreement. It does not create a general cancellation or refund right.
Promotional Pricing and Package Discounts
Packages and memberships are often offered at a lower total price than purchasing each service individually. These savings are provided in exchange for the client’s commitment to the complete package or program.
If a client discontinues before completion, services already used may be recalculated at their full listed individual value. Package savings, promotional pricing, complimentary services, incentives, and other discounts may be removed when calculating any remaining balance or eligible store credit.
A client cannot receive the benefit of package pricing while converting the purchase into individual services after deciding to discontinue.
Appointment Cancellations Are Different From Membership Cancellations
Our appointment cancellation policy should not be confused with cancellation of a membership or purchase.
Clients may cancel or reschedule an individual appointment by providing at least 48 hours’ notice. Appointments cancelled without proper notice, missed appointments, and late rescheduling requests may result in the scheduled service being charged or forfeited.
Cancelling an individual appointment does not cancel the client’s membership, package, financing agreement, or payment responsibility.
Each program must also be completed within the time period stated in the signed membership agreement. Services that are not used before the applicable expiration or completion deadline may be forfeited.
Third Party Financing
Clients who use CareCredit, Cherry, or another third-party financing provider remain responsible for the financing agreement established with that provider.
Discontinuing services does not automatically cancel the financing agreement or the client’s payment obligations. Kansas City Laser-Like Lipo® does not control the interest rates, payment schedules, late fees, credit reporting practices, or other terms imposed by a third-party financing company.
Questions regarding financing payments should also be directed to the applicable financing provider.
Credit Card and Other Payment Obligations
Clients remain responsible for all amounts authorized at the time of purchase, including scheduled installment payments.
Replacing a payment card, closing an account, revoking an automatic payment method, or disputing an authorized transaction does not cancel the underlying signed agreement or eliminate the balance owed.
Payment disputes will be addressed using the signed membership agreement, transaction records, authorization documents, appointment history, and other applicable records.
Completed Services
Refunds are not provided after services have been performed or after a client has completed all or part of the purchased program.
Results vary from person to person and are influenced by many individual factors, including consistency, nutrition, hydration, activity level, lifestyle, adherence to recommendations, starting condition, and individual response.
Kansas City Laser-Like Lipo® is committed to providing professional services, education, encouragement, and support. However, purchasing a program does not guarantee a specific physical, aesthetic, weight-loss, skin-tightening, cellulite, inch-loss, or body-contouring result.
Dissatisfaction with an individual result does not create a right to a refund.
Supplement and Product Purchases
All supplement and product sales are final. Products cannot be returned or refunded after purchase, except where otherwise required by applicable law.
Clients are responsible for reviewing product information, ingredients, suggested use, warnings, and possible sensitivities before opening or using a product.
The Signed Agreement Controls
This webpage is intended to provide a plain-language explanation of Kansas City Laser-Like Lipo®’s general membership commitment and refund policy. It does not replace, revise, or expand the terms of a client’s signed membership agreement.
If there is any difference between this webpage and a signed agreement, the signed agreement will control, subject to applicable law.
Nothing within this policy is intended to limit any consumer right that cannot legally be waived.
Our Commitment To Every Client
We sincerely appreciate every person who chooses to partner with Kansas City Laser-Like Lipo®. We recognize that purchasing a wellness or aesthetic program is an important personal and financial decision.
That is why we encourage every prospective client to take the time they need before signing an agreement. Once the agreement is signed and the purchase is completed, we rely on that commitment just as the client relies on us to provide the staffing, scheduling, equipment, services, education, and support included in the selected program.
By proceeding with a purchase, the client confirms that they have reviewed the applicable policies, had an opportunity to ask questions, understand that all purchases are final, and agree that refunds will not be provided.
